Error with SDR Sharp: "Cannot access RTL device"

[alejoc]

I was using normally my SDR having followed all the steps in the begginer´s guide and worked perfectly, but recently i can´t make it work since it shows on SDR Sharp a error message saying: "Cannot access RTL device".

Also i use the program RTL1090 and along with the SDR Sharp can´t initiate.

I run Zadig several times and the name of the SDR that appears on Zadig is "RTL2832U" and doesn´t appear nothing of "bulk in interface 0). This is happening in two computers that i tried so i don´t know what´s wrong.

zadig.jpg (42.28 KiB) Viewed 8496 times

The device managers shows the device in the section of "Universal Serial Bus devices" with the name "RTL2832U".

device manager.jpg (74.94 KiB) Viewed 8496 times

I´m running Windows 10 with 64X OS,

Thanks.

[rtlsdrblog]

Did you run install-rtlsdr.bat in the SDR# folder? Double check that the rtlsdr.dll file was downloaded by the bat file and is in the SDR# folder.

[alejoc]

Yes, also tried installing again the whole foler an ran "install-rtlsdr.bat" again but keeps giving the same message.

Also noticed that shows an "Unknown" message above the device selection box in SDR#

sdr sharp window.jpg (24.62 KiB) Viewed 8423 times

Thanks.

[rtlsdrblog]

What device/brand of dongle do you have?

Can you also try different USB ports? Sometimes some USB ports on some PCs just don't work.

Can you confirm that "rtlsdr.dll" is inside your SDR# folder?

[alejoc]

The device I have is the "Rtl2832". It should work from 25Mhz to 2Ghz and is exacly the same as this photo:

rtlsdr-dvbt-820t2-454A9410a.jpg (59.3 KiB) Viewed 8228 times

I tried switching the USB port but is still failing.

I let you here a screenshot of my SDR# folder.

sdr# folder.jpg (291.66 KiB) Viewed 8228 times

Thanks.

[Username]

could you fix it?

[alejoc]

No, still not working. It may be a Hardware fail?

[Username]

Its hard to say you must replace it and check...

[rtlsdrblog]

SDR# folder looks all good. I'm going to say most likely hardware failure then. Better get in contact with the seller for a replacement.

[alejoc]

Ok, will do. Thanks.