ebay sellers beware!

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Kenn
Posts: 51
Joined: Fri Apr 08, 2016 8:43 pm

ebay sellers beware!

Post by Kenn » Thu Aug 22, 2019 1:58 am

Effective August 1st 2019 ebay has activated a new automated returns system. Buyers can initiate a return for any reason they choose and ebay automatically prints them a return shipping label at the sellers expense. Once returned, the seller has 2 days to refund the buyer or ebay will happily perform that task for you.

Fortunately the seller gets their ebay & paypal fees back, but you're out shipping both ways. And you're really relying on the buyers honesty to return the item in one piece. So far I've been lucky in that regard.

Shady buyers (and sellers) are nothing new on fleabay, but the new policy makes it too easy. No communication with seller is required. I'm not the only seller who's seen a ridiculous increase in frivilous returns.

I think the risk is now too great for anything of real value or weight. With shipping costs going up and many states charging sales tax, perhaps there will be a revival in good old fashioned in-person inspect & cash deals. Like hamfests or local classifieds.


-Ken

rtlsdrblog
Site Admin
Posts: 2321
Joined: Mon Nov 19, 2012 11:54 pm

Re: ebay sellers beware!

Post by rtlsdrblog » Thu Sep 05, 2019 10:49 am

Yeah there are many scammer buyers out there, but just like with Amazon you need to factor in the larger than usual amount of scams into the cost of business, just like a chain store does with shoplifting. In a perfect world there wouldn't be any losses, and prices would be cheaper for everyone as a result.

macgyver
Posts: 1
Joined: Fri Sep 20, 2019 10:17 pm

Re: ebay sellers beware!

Post by macgyver » Fri Sep 20, 2019 10:30 pm

That is why I post a 15% restocking fee and build in a 30% increase in shipping fee to all products. Unfortunately, all buyers foot the policy changes. PayPal now wacks the seller on fees and no longer refunds the fees that they charge the seller if the customer cancels the order before shipping. I can eat the $0.30 fee but not the seller's fee. That also now adds to the final price for an item.

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