Submit a Story/Contact

If you would like to submit something that relates to cheap SDR (a project, blog post, something interesting you have found), please email us at [email protected].

We will look at your submission and if we think it is a good fit for our blog make a summary post about it, making sure to link and credit your original source. If you don't have your own website or blog, don't worry, just write about your project in an email and we will host any images or documents related to your project for you. Usually we will get to your submission within a few days.

Please note that we will not accept payments or incentives in return for any type of post except for product samples for an honest review. If you are interested in writing a non-commercial guest post for us, please also contact us on the above email address.

Product Support

If you have a general question about RTL-SDRs or SDRs we ask you to please ask in our forums.

If you need troubleshooting support please first ensure that you have been through our Quickstart guide and the troubleshooting section on it, as well as our V3 users guide. Common questions like how to use the HF mode and how to activate the bias tee are explained on the V3 users guide. 

If you have a question about shipping of an item please first read the shipping policy on our store and see if it answers your question. The shipping information is just under our product listings. If it is a request for tracking details please first check your old/deleted/spam mails for the tracking email which is provided by PayPal. You should have two mails from PayPal. The first showing 'in process', and the second 1-2 working days after showing the tracking details.

If you suspect a lost postal item please contact your local postal agency first and inquire there. They have more information than we have. If they confirm it as lost or not received after a long time then please let us know and we can open an investigation on this side as well. Usually we must wait at least 6 weeks from the date posted before we can open a lost parcel investigation.

For everything else such as confirmed lost postal items, warranty claims and support inquiries that aren't covered by the quickstart or troubleshooting guide then please contact us at [email protected]. We aim to always reply within 1-2 business days. If we don't respond within 3 business days then the mail may have gone to our spam folder. Please try to email again using different keywords. We do check our spam filter once a week just in case, but some messages could still be missed.

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177 comments

  1. Fernando fernández de Villegas (EB3EMD)

    In the SDRSharp installation procedure, in the page “Manual Installation of SDR# – Manual Installation of the RTL-SDR drivers with SDR# for the RTL-SDR” (https://www.rtl-sdr.com/manual-installation-of-sdr/) (i.e. for PC without Internet connection) it is indicated that the version of the ‘rtlsdr.dll’ driver that has been copied to the SDRSharp program folder must be 32 or 64 bits, depending on the operating system installed on the computer. It say: “Download the RTL-SDR Drivers, and extract the rtlsdr.dll file from the x32 folder (or x64 folder if you have a 64-bit OS) into the SDR# folder.”

    I think it is not correct, the rtlsdr.dll version is 32 bits (SDRSharp is a 32 bit software). My system uses 64-bit Windos 7 SP1, and SDRSharp could only recognize the RTL-SDR dongle when I replaced the 64-bit rtlsdr.dll driver with its 32-bit version.

    Please check this and correct that error in this document for the good of all.

  2. simplio

    Can you do a article on a way to make wine32 talk with the rtl-sdr on a debian based system? I want to bad to use unitrunker but wine doesn’t talk to hardware except a mouse keyboard and a game controller. I can’t figure out how to make librtlsdr drivers work in wine32

  3. Dr. Sidney B. Jackson M.D. FAAFP, Col. (Ret.)

    When will you be upgrading this to allow APPLE / MAC and iPad users to participate and benefit from you device ?
    You are losing a large part of the market and hampering we “Mac Users”.

    Thanks for your listening and rapid resolution of our problem

    • admin

      RTL-SDR software is developed by the community. Currently for Macs there are some very good options available such as GQRX and CubicSDR. iPads will probably never be supported and this is due to Apple’s limitations, but if you are willing to connect remotely over a network connection there are a few apps out now https://www.rtl-sdr.com/?s=iPad.

  4. damian

    hi i have a sepura srp2000 and it is showing a “Enter reset pin” message when i have incorrectly entered the unlock pin. please can someone try to help me please.

    thank you

  5. Selman EREL

    to whom it may concern,

    First of all, thank you very much for your very fast shipping of my order#21342.It appeared 13 days after my payment. However, when I open the packet, I see that only one SDR device and related accessories are seen although I have ordered two of them. In my bank account, price of amount of two are cut and only one tracking number is given me( RG829301145CN ). In my opinion, while packaging, only one SDR device with accessories are put in rather than two, weight can be a clue, 0.265kg. Please, send me the other package.

    Regards,

    Muhammed Selman EREL

  6. Mattiolo IN3AQK

    Dear rtl sdr the order is arrived but unfortunately there is a missing telescopic antenna, one of the long one.
    In the kit I’ve 3 short antenna and one long. Instead of two short and two long. In this configuration the kit is not usable.
    Could I’ve the missing long antenna?

  7. Zach W

    I recently purchased the “RTL-SDR Blog R820T2 RTL2832U 1PPM TCXO SMA Software Defined Radio with Dipole Antenna Kit” and it took 5 weeks to receive it. I have been on the edge of my seat waiting for it but the antenna kit is not complete. It only came with one 1meter telescoping antenna, and one 13cm antenna. I also received a different base from the picture and then I also have the dongle. There are several pieces missing from my order. How can this get fixed in a timely manner?

  8. William

    Question on SDR# – and I apologize for the remedial ask…
    Does anyone know how to keep the dial locked on a frequency as I use the mouse to move the waterfall around to view other signals? I want to keep listening to the station I have selected while sniffing around for others.
    Thanks.

  9. Mark M

    A friend has your receiver kit with the collapsible antennas and base. His kit does not have the dipole but rather a much longer collapsible whip that is threaded at the base so that screws ONTO the mount. I have a need for a long collapsible whip (over 1m) and would like to purchase that antenna or kit if you have them in stock.

    • admin

      Hi Mark, sorry we’ve discontinued the whip kit as we cannot ship magnets through the intl. post system anymore due to tightening air regulations. The new dipole kit is however superior compared to the whip in many ways and it usually will result in much better reception.

  10. William

    Really looking forward to getting my hands on a v3 (just recently learned SDR exists!!). Once received and an SDR s/w loaded on my machine, which addition software could I use to decode CW/RTTY/SSTV/WEFAX from an incoming signal without having to use an external wire from speaker output to mic?

    • admin

      Welcome to the world of SDR! You can use any decoding software with an audio piping program like Virtual Audio Cable or VB Cable. No need for external cables.

      Look up decoding software like CWGet, SeaTTY, fldigi, multiPSK, MMSSTV for those modes.

      • William

        Thank you. I am aware of them all but run into a problem with my Lenovo T450s laptop. It appears they took out the internal speaker-mic bridge and its not an option from the Control Panel. I installed the Virtual Audio Cable as well and that hasn’t worked either. I might have to build an external bridge myself to connect speaker/mic, with my earphones in parallel, but I’d rather not. Any suggestions would be greatly appreciated.

  11. William

    2nd week in March and Amazon RTL-SDR bundle still not available. How much longer or are they available sooner through your web store?

    • admin

      Sorry it’s just been delay after delay with this shipment to the US. But it’s on the final leg now. Assuming no other screwups from the shippers it should be delivered to Amazon this week, and then then Amazon usually takes a few days to process the parcels and put them in the shelves. Probably 1 more week until it’s ready to be purchased again.

      Web store ships from China and takes about 2-3 weeks for delivery.

      • William

        Just saw they will become available on Amazon on March 18th. Already placed an order. Suspect you’ll be out of inventory pretty soon. 🙂

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